---
language: en
title: Creating a follow up template
category: Email and notifications
summary: Learn how to create and customize a follow up email template that is sent to your clients after a meeting and can be used in workflows.
---

# Creating a follow up template

**Follow up templates** are personalized emails that are sent within the **time frame you determine** after the meeting is over, and they can be included in a **workflow**.

Let's see how to create the follow up email that is sent to customers when a meeting is over **by creating a custom follow up template**.

[Log in with your TuCalendi username and password](https://account.tucalendi.com/login). Go to the **"Email/SMS Templates"** menu:

![Templates menu](https://www.tucalendi.com/images/content/email-and-notifications/en/email-sms-templates-menu.png)

Click on **"Select"** in the **"Follow-up Templates"** option:

![Create a new follow up template](https://www.tucalendi.com/images/content/email-and-notifications/en/create-new-follow-up-template.png)

Click on the **"New"** button, enter the **name** you want to give the follow up template you are going to create and click on **"Add"**:

![Alias template](https://www.tucalendi.com/images/content/email-and-notifications/en/template-name.png)

Initially the template is **blank**, so you can fully customize it.

![New follow up template](https://www.tucalendi.com/images/content/email-and-notifications/en/new-follow-up-template.png)

Click on the **"DEFAULT"** drop down to start customizing the follow up template.

![Creating a follow up template](https://www.tucalendi.com/images/content/email-and-notifications/en/creating-follow-up-template.png)

The **"Subject"** field sets the subject of the email that your clients will receive when the meeting ends.

Clicking on the **"Email"** field opens an **editor** that lets you write and customize the follow up template.

![Customizing a follow up template](https://www.tucalendi.com/images/content/email-and-notifications/en/customizing-follow-up-template.png)

As with all TuCalendi templates, you can use the **[replacement tags](https://www.tucalendi.com/en/s/email-notifications/what-are-replacement-tags)** available for follow up templates. This way, the information in the emails will be **dynamic and personalized** for each client. To see the tags, just type the character **{** and the list of tags will be displayed for you to choose from.

When you're done, click on **"Save"** and your follow up template will be stored so you can start using it in your **workflows**.

> [!WARNING]
> NOTE: You can have the template in **different languages**. Just click on **"Add new language"** and create the template in the languages you want.