---
language: en
title: SMS confirmation setting
category: Email and notifications
summary: Create custom SMS confirmation templates with replacement tags so your customers get a tailored text message when they book an event.
---

# SMS confirmation setting

With the **SMS confirmation templates** you can **customize the confirmation notifications that arrive by SMS** on your customers' cell phones when they book events.

Creating the SMS that is sent to your customers when they book a meeting, appointment or any other event you organize is very easy. It is stored in TuCalendi as a **custom template**, and by using the [replacement tags](https://www.tucalendi.com/en/s/email-notifications/wich-are-the-replacement-tags), the SMS arrives tailored to each customer.

> [!WARNING]
> NOTE: **Due to the limitation of SMS to 160 characters**, some replacement tags cannot be used in SMS. Information such as the **link to the video conference room** or the option to [cancel a meeting](https://www.tucalendi.com/en/s/email-notifications/include-cancel-link-confirmation-templates) must be included in the **confirmation email templates**.

[Log in](https://account.tucalendi.com/login) with your TuCalendi username and password. Go to the **"Email/SMS Templates"** option.

![Notification templates menu](https://www.tucalendi.com/images/content/email-and-notifications/en/email-sms-templates-menu.png)

In the **"Confirmation templates"** option, click on **"Select"**:

![Create a new confirmation email](https://www.tucalendi.com/images/content/email-and-notifications/en/create-new-confirmation-templates.png)

Click on the **"New"** button and enter the **name of the new template** you are going to create:

> [!TIP]
> If you have previously created any confirmation templates, just select the one you want to edit.

![New confirmation template](https://www.tucalendi.com/images/content/email-and-notifications/en/new-confirmation-template.png)

Initially the template is empty, so you can fully customize it. Click on the field called **"DEFAULT"**:

![Edit SMS confirmation](https://www.tucalendi.com/images/content/email-and-notifications/en/edit-sms-confirmation.png)

In the **"SMS"** block, start writing the text. Clicking on it opens a **simple editor** that lets you write the confirmation SMS and use the [replacement tags](https://www.tucalendi.com/en/s/email-notifications/what-are-replacement-tags).

To include the tags, just click on the **"Tags"** drop-down in the SMS editor and choose the tags you want to include.

> [!WARNING]
> Remember that the SMS can have a **maximum of 160 characters**, and the text displayed once the tag values are filled in may exceed the maximum number of characters allowed.

When you are finished, click **"Save"**. Your SMS template is now stored, so you can start using it in your online calendar event confirmations.

Once you have created the SMS confirmation, you can [associate the SMS confirmations with your events](https://www.tucalendi.com/en/s/availability-configuration-events/associate-confirmation-sms-events).