---
language: en
title: Cancel a meeting
category: First steps
summary: Learn how to cancel a scheduled event from the control panel and optionally notify your customer with a cancellation template.
---

# Cancel a meeting

Sometimes, for different reasons, you may need to **cancel a meeting** or any event that your clients have scheduled. You can easily cancel a meeting from the **TuCalendi control panel**.

> [!TIP]
> You can also cancel a meeting from the **TuCalendi App**.

Once you have [logged in](https://account.tucalendi.com/login) with your TuCalendi username and password, click on the **"Scheduled Events"** option.

![Scheduled events calendar view](https://www.tucalendi.com/images/content/first-step/en/v2-events-scheduled-calendar-view.png)

Find the event you need to cancel and click on it to open the **event detail**:

![Cancel a booking manually](https://www.tucalendi.com/images/content/first-step/en/v2-cancel-booking-manually.png)

Click on the **"Cancel Event"** button. A **confirmation message** will appear, and you can choose whether or not to send the customer a **notification of the cancellation**.

![Cancel an event](https://www.tucalendi.com/images/content/first-step/en/cancel-a-meeting.png)

If you check the **"Notify customer"** box, you can select the **cancellation template** that will be sent to the customer:

![Choose cancellation template](https://www.tucalendi.com/images/content/first-step/en/v2-choose-cancellation-template.png)

You can also write an **additional message** in the cancellation email your customer will receive, as long as you have included the **{cancel_message}** tag in the [cancellation template](https://www.tucalendi.com/en/s/email-notifications/customizing-cancellation-templates) you created previously.

Click on **"Cancel reservation"**. This action will cancel the scheduled event, and it will appear as a **cancelled event** in the calendar.

> [!CAUTION]
> NOTE: This action **cannot be undone**.