---
language: en
title: Adding follow up to a workflow
category: Flows
summary: Learn how to edit an existing workflow to automatically send a follow up email after a meeting has ended.
---

# Adding follow up to a workflow

Once you have [created a workflow](https://www.tucalendi.com/en/s/flows/add-multiple-triggers-in-a-workflow) you can edit it at any time to **add or remove triggers and actions**. In the same way, by editing it you can modify the actions of a particular trigger.

In this tutorial we are going to see how **by editing an existing workflow we can add a follow up** to the workflow.

Starting from the workflow with three automations:

- Send confirmation email.
- Send reminder emails.
- Send cancellation email.

We will add a fourth automation, which will be:

- Send follow up email.

[Log in with your TuCalendi username and password](https://account.tucalendi.com/). Go to the **"Flows"** menu:

![Flows menu](https://www.tucalendi.com/images/content/flows/en/flow-menu-four-types.png)

In the option **"Workflows (after booking)"** click on **"Select"** and you will see the workflows you have created:

![Workflow](https://www.tucalendi.com/images/content/flows/en/workflow-with-events-assigned.png)

Click **"Edit"** on the workflow you want to modify:

![Editing a workflow](https://www.tucalendi.com/images/content/flows/en/editing-workflow.png)

The workflow will be displayed in its current state and you can start modifying it:

![Workflow](https://www.tucalendi.com/images/content/flows/en/workflow-with-three-trigger-and-actions.png)

The new automation we want to **add to the workflow is to send a follow up email when the meeting is done**.

## New trigger. After a meeting has ended.

When the meeting with a customer has ended, it is important to send a **follow up email** to stay connected with the customer. For this to happen you need to **add a new trigger to the workflow**.

Click on **"Add trigger"**:

![Add trigger](https://www.tucalendi.com/images/content/flows/en/add-trigger.png)

In the drop-down menu, the **available triggers** will appear:

![Available triggers](https://www.tucalendi.com/images/content/flows/en/available-triggers.png)

Select the trigger **"After a booking/meeting ends"**:

![Add trigger when a meeting has ended](https://www.tucalendi.com/images/content/flows/en/add-trigger-booking-has-ended.png)

Now we need to add the **action** that will occur when the meeting has ended.

## Add new action. Send follow up email.

Click on **"Add new action"** in the corresponding trigger:

![Add new action to trigger meeting has ended](https://www.tucalendi.com/images/content/flows/en/add-action-to-trigger-meeting-has-ended.png)

This lets you choose what should occur.

![add action](https://www.tucalendi.com/images/content/flows/en/add-action.png)

**Select the action** from the drop-down menu:

![Available action for trigger](https://www.tucalendi.com/images/content/flows/en/available-actions-trigger-meeting-has-ended.png)

Since what we want is to send the follow up email when the meeting has ended, you need to select the **"Send Follow-up"** action:

![Add send follow up](https://www.tucalendi.com/images/content/flows/en/add-send-follow-up.png)

You must **schedule when you want the follow up email to be sent**, choose the [follow up template](https://www.tucalendi.com/en/s/email-notifications/creating-a-follow-up-template) you want to send and the [email account](https://www.tucalendi.com/en/s/email-notifications/configure-email-notifications) from which the follow up email will be sent, then click **"Add"**:

> [!CAUTION]
> IMPORTANT: For the follow up email to be sent **you must add your own email account**.

![Workflow with follow up added](https://www.tucalendi.com/images/content/flows/en/workflow-with-follow-up-added.png)

When you have finished editing the workflow, or each step you are including, click on **"Save"**.

Now our workflow after editing consists of **four automations**:

- Send confirmation email.
- Send reminder emails.
- Send cancellation email.
- Send follow up email.

And it will be applied to **all events assigned to this workflow**.