---
language: en
title: Key Concepts in TuCalendi 3.0 for CNAME, Subdomains, and Multiple Brands
category: Migration to  TuCalendi 3.0
summary: Learn how CNAME records, meetfy.me subdomains, and brand identity work in TuCalendi 3.0 to manage multiple brands from a single account.
---

# Key Concepts in TuCalendi 3.0: CNAME, Subdomains, and Multiple Brands

TuCalendi 3.0 features a **new structure** designed to offer greater flexibility to companies, teams, and organizations that need to manage different **brands, services, or business units** from a **single account**.

In another tutorial, we already explained [what the new meetfy.me domain is](https://www.tucalendi.com/en/s/migration-to-tucalendi-3/what-is-the-new-meetfy-me-domain). In this article, we'll look at other important concepts to keep in mind after migration, especially if you use **custom domains**, work with **multiple brands**, or want to maintain a **distinct visual identity** for each one.

## 1. What is a CNAME in TuCalendi

A **CNAME** allows you to use your **own domain or subdomain** to display your public TuCalendi pages with a **custom address**. Instead of using only a meetfy.me subdomain, you can set up your own address, for example:

**reservations.yourcompany.com**

This way, your customers can access your **booking pages, hubs, or surveys** from a domain that belongs to your brand.

| Concept | What it means |
| --- | --- |
| meetfy.me subdomain | Public address created within the TuCalendi 3.0 structure. |
| CNAME | DNS record that allows you to connect your own domain or subdomain to TuCalendi. |
| Custom domain | Your company's own address, such as reservations.yourcompany.com. |
| DNS provider | The service where your domain's technical settings are managed. |

This type of configuration usually requires **access to the provider** where you manage your company's domain. If you don't know where it's managed, check with your **technical team, web provider**, or the company that manages your domain.

## 2. What's new with CNAME in TuCalendi 3.0

In the previous version of TuCalendi, the CNAME record was primarily intended for **booking pages**. In TuCalendi 3.0, this feature is more extensive and can be applied to various **public elements** of the account, such as **hubs, meeting types, booking pages, and surveys**.

This allows a brand to maintain a more **consistent presence** across all points where the customer interacts with TuCalendi.

| In previous versions | In TuCalendi 3.0 |
| --- | --- |
| The CNAME was primarily applied to booking pages. | CNAME can be used on more public elements. |
| Domain customization was more limited. | Customization can now extend to hubs, meeting types, booking pages, and surveys. |
| The structure was less suited for multiple brands within a single account. | The new structure allows for working with multiple subdomains and multiple CNAMEs. |

Thanks to this change, TuCalendi 3.0 offers a **higher level of customization** for companies that need to maintain **brand identity** throughout the booking process.

## 3. Which elements can use CNAME in TuCalendi 3.0

In TuCalendi 3.0, CNAME can be applied to various public elements, depending on the **plan purchased** and the **account settings**.

| Element | What it allows you to customize |
| --- | --- |
| Hubs | Allows you to display a hub of meeting types under a custom domain. |
| Meeting Types | Allows you to share links to specific meetings with a custom address. |
| Booking pages | Allows you to keep booking pages within the brand's domain. |
| Surveys | Allows you to use surveys or forms with routing under a custom URL. |

This is especially useful when a company wants the end user to perceive the **entire process as part of the same brand**, from the initial link to the booking or survey.

## 4. Availability by plan

The CNAME feature is not included in all plans. In TuCalendi 3.0, CNAME is available starting with the **Pro Plan** or higher.

The **Basic Plan**, which is completely free, **does not include the CNAME feature**. Basic Plan users can use the **meetfy.me subdomain** structure, but they will not be able to connect a custom domain via CNAME.

| Plan | CNAME Available | What the user can do |
| --- | --- | --- |
| Basic | No | Use your meetfy.me subdomain. |
| Pro | Yes | Create CNAME records to use custom domains. |
| Enterprise | Yes | Access custom solutions for multi-brand, multi-domain, and multiple CNAME scenarios. |

> [!TIP]
> **Important:** If you need to use a custom domain for your company or brand, you must have a **plan that includes the CNAME feature**.

To access advanced options such as **multi-brand, multi-domain, or multiple CNAMEs**, TuCalendi offers **customized pricing** based on each specific case within the **Enterprise Plan**. You can view general information on the [TuCalendi pricing page](https://www.tucalendi.com/en/pricing) and request a custom plan via the [contact](https://www.tucalendi.com/en/contact) page.

## 5. A single account can have multiple subdomains and multiple CNAMEs

One of the key advantages of the new TuCalendi 3.0 structure is that a **single account** can work with **one or more subdomains** and also with **multiple CNAMEs**.

This is designed for companies that manage different **brands, business lines, departments, or projects** from a single location. In these cases, the TuCalendi team can prepare a **customized proposal** within the Enterprise Plan, tailored to the specific needs of each organization.

For example, a company could have several brands, and each of them could use its own **public identity** within TuCalendi.

| Example structure | Possible use |
| --- | --- |
| brand1.meetfy.me | Main subdomain for a first brand. |
| brand2.meetfy.me | Separate subdomain for a second brand. |
| reservations.brand1.com | Custom CNAME for the first brand. |
| calendar.brand2.com | Custom CNAME for the second brand. |

This way, the company can **centralize management** in a single TuCalendi account while keeping each brand's public identity separate.

## 6. Brand identity, logo, and favicon

In addition to the domain or subdomain, TuCalendi 3.0 allows you to better manage the **visual identity** associated with each brand. This means that each brand can use its own **identity**, its own **logo**, and its own **favicon**.

This structure is useful when a single company needs to offer **differentiated experiences** for its customers without having to create completely separate accounts for each brand.

| Identity element | What it's for |
| --- | --- |
| Company or brand name | Helps the customer recognize who they are booking with. |
| Welcome message | Allows you to tailor the opening text to each brand's tone. |
| Logo | Reinforces visual identity on public pages. |
| Favicon | Improves the visual identification of the page in the browser. |
| Subdomain or CNAME | Allows each brand to have a distinct public address. |

This approach offers **greater control** and a more **professional presentation** when managing multiple brands from a single organization.

## 7. When this new structure can be useful

The new structure of TuCalendi 3.0 is especially useful for companies that do not want to separate **internal management** but do need to differentiate the **public experience** of each brand.

| Use Case | How TuCalendi 3.0 helps |
| --- | --- |
| Company with multiple brands | Each brand can have its own subdomain, CNAME, and visual identity. |
| Agency managing different services | You can separate the public experience of each service without duplicating internal management. |
| Business group | You can centralize administration and differentiate the image of each unit. |
| Teams with different departments | Each department can use links and pages tailored to its activities. |
| Business with different audiences | You can create personalized experiences for each type of customer. |

In all these cases, the goal is the same: to **manage everything from a centralized location**, while offering a more **personalized and consistent experience** for each brand or business line.

## Summary

TuCalendi 3.0 offers a **more flexible structure** for companies that need to customize their public presence and manage **multiple brands from a single account**.

| Concept | Main idea |
| --- | --- |
| meetfy.me | This is the new domain structure for TuCalendi 3.0. |
| CNAME | Allows you to use custom domains starting with the Pro Plan or higher. |
| Basic Plan | It is free, but does not include CNAME. |
| More compatible elements | CNAME can be applied to hubs, meeting types, booking pages, and surveys. |
| Multiple brands | A single account can manage multiple subdomains, multiple CNAMEs, and distinct identities, typically through a customized Enterprise Plan proposal. |
| Visual identity | Each brand can use its own name, logo, and favicon. |