Email and notifications

Which are the replacement tags?

Markdown Version | Reading Time: about 2 min.; Last Updated: 2026-09-23 21:17:05

To make it easier for you to identify the replacement tags available in TuCalendi, here is a list with the name of each tag and a short description of its function:

  • customer_name: Customer's full name
  • customerfirstname: Customer's first name
  • customerlastname: Customer's last name
  • customer_email: Customer's email
  • customer_mobile: Customer's mobile phone
  • customer_landline: Customer's landline phone
  • customer_whatsapp: Customer's WhatsApp number
  • booking_number: Booking number
  • customerslocaldate: Customer's local date
  • customerslocaltime: Customer's local time
  • eventlocaldate: Local date of the event
  • eventlocaltime: Local time of the event
  • event_duration: Event duration
  • event_name: Event name
  • video_link: Video conference link
  • assigned_user: User assigned to the event
  • cancel_link: Booking cancellation link
  • event_location: Event location
  • cancel_message: Cancellation message
  • form_data: Custom form fields (only valid for internal notifications)
  • survey_data: Survey data (only valid for internal notifications)
  • detecteduserlanguage: User language (only valid for internal notifications)
  • customersolddate: Customer's old date (only valid for reschedule templates)
  • customersoldtime: Customer's old time (only valid for reschedule templates)
  • customersnewdate: Customer's new date (only valid for reschedule templates)
  • customersnewtime: Customer's new time (only valid for reschedule templates)
  • reschedule_message: Additional rescheduling message (only valid for reschedule templates)
  • reschedule_link: Link to reschedule a booking
  • reschedule_pin: Security PIN to reschedule a booking
  • doubleoptinlink: Double opt-in confirmation link (only valid for confirmation templates)
  • customer_salutation: Customer greeting

Use them in the confirmation email templates, reminder email templates, rescheduling email templates, cancellation email templates and internal notifications.