Smart routing forms - The Right Meeting. The Right Time. The Right Person.
With TuCalendi's Smart Routing Forms, every booking request gets automatically directed to the right team member — no manual effort, no friction, no wasted time.
Smart forms that think for you
Forget static booking pages. TuCalendi's Smart Routing Forms ask your prospects the right questions and automatically route them based on their answers. Every request lands exactly where it belongs.
Conditional logic for precise routing
Build Smart Routing Forms with conditional logic that reacts to every answer. Depending on what a contact selects product, region, or topic a different routing rule kicks in. The result: perfectly matched handoffs without any manual intervention. Your team saves time, your leads get a better experience.
Custom form fields without any coding
Set up your routing forms in minutes using an intuitive drag-and-drop editor. Dropdowns, free text, or multiple choice, you decide what information you need before a booking is confirmed. No developers, no detours, no hassle.
Multilingual forms for global teams
Smart Routing Forms can be configured in multiple languages, so international leads are welcomed in their native tongue from the very first touchpoint. Routing logic works consistently across all languages; scalable, professional, and entirely automatic.
Route every lead to the right person
A misrouted meeting costs time, on both sides. With TuCalendi's routing rules, incoming requests are automatically assigned to the right team member: by expertise, availability, region, or any other criteria you define.
Team based routing by responsibility
Define exactly which team member handles which type of request. Smart routing forms evaluate the form responses and book the appointment directly with the right person. No back-and-forth emails, no confusion, just the right meeting with the right expert.
Round Robin distribution for balanced workloads
Distribute incoming booking requests evenly across your team with round-robin routing. TuCalendi factors in availability and capacity, so no team member gets overwhelmed. For sales teams and support units, this routing model is a genuine game changer.
Fallback routing for maximum availability
What happens when the assigned contact isn't available? TuCalendi's fallback routing kicks in automatically and redirects the request to the next qualified person. No booking gets stuck, no lead slips through the cracks.
