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Support and Help
Get started guide
    Before you start
    • What is TuCalendi?
    • What can TuCalendi do for me and my business?
    • How can I create a TuCalendi account?
    • What happens at the end of the free trial period?
    • Can I delete my account?
    First steps
    • TuCalendi's menu
    • Creating your first calendar
    • How to create your first event?
    • Creating email templates
    • Create TuCalendi flows
    • How can I know the scheduled events?
    • How to know the cancelled events?
    • What information can I find on the dashboard?
    • Is it possible to schedule a meeting manually?
    • Cancel a meeting
    • Reschedule a meeting
    • Export bookings to CSV file
    • How can I access the help center?
    • Manually schedule a meeting regardless of time availability
    • Dark mode and light mode
    • TuCalendi Onboarding Tour
    • Know and modify the reminders that will be sent for each booking
    • Check if a reservation has been paid
    • Global settings
    Events configuration
    • Limiting the number of participants in a group event
    • Customize each event with an image
    • How to schedule event availability?
    • Setting the availability of dates and times
    • Adding extra time after an event
    • Customize the information you need to request at events
    • Assigning a survey to an event
    • Set default country code in forms
    • Make the same event available in different languages
    • Assign people in your team to events
    • Can I receive payments from an event?
    • Synchronize an event to Google Calendar
    • Connect an event to Google Meet
    • Associate the confirmation template to events
    • Connecting event to Zoom
    • Connect event with GoToMeeting
    • Associate the reminder template to events
    • Connect event with Hubspot
    • Limits the range of available dates
    • How to limit appointments
    • What is cross availability?
    • Bidirectional synchronization with Google Calendar
    • Connect an event to ClickUp
    • Connect event to Outlook Calendar
    • Bidirectional synchronization of Outlook Calendar
    • Attach .ics file to event confirmation
    • Add video in event description
    • Associate confirmation SMS to events
    • Associate reminder SMS to events
    • Connect event to iCloud Calendar
    • Set the event location
    • Connect event to Microsoft Teams
    • How to customize a calendar link
    • How to customize the event link
    • How to use Webhooks to send data from TuCalendi
    • Associate cancellation template to an event
    • Receiving payments with PayPal
    • What is the look busy option in event availability?
    • Establish the minimum number of hours in advance to be able to make a booking
    • Allow last minute bookings
    • Confirmation field in the form settings
    • Associating the reschedule template to an event
    • Disable time zone selection
    • Create an event with fixed dates and times
    • Establish availability at fixed time events
    • How to charge only one deposit at a payment event
    • How to disconnect the synchronization of events
    • Connecting an event with KlickTipp
    • How to set up your own confirmation page
    • Set the maximum number of hours to be able to cancel bookings
    • Set the maximum number of hours to be able to reschedule a booking
    • Allow only one reservation per e-mail
    • Synchronizing an event with Microsoft Exchange Calendar
    • Bidirectional synchronization of an event with Microsoft Exchange Calendar
    • Confirm booking without sending confirmation email
    • Connect an event with Mailchimp
    • How to use time buffers in your events
    • Allow only bookings with single-use links
    • Synchronize an event with Mailbox.org
    My account
    • How do I access my TuCalendi account?
    • How can I access my account settings?
    • How do I change my password?
    • How can I make adjustments to my profile?
    • Can I change the email address of my account?
    • Can I customize my booking page with my business logo?
    • Show my own welcome message on my booking page
    • Can I customize my domain name in TuCalendi?
    • Delete my TuCalendi account
    • How do I upgrade my pricing plan?
    • Set your time zone
    • Customizing internal booking notifications
    • Can I sign and download the data processing contract?
    • Choosing what to display on your domain's home page
    • Select the start day of the week for the control panel
    • How to disable internal booking notifications
    • How to activate TuCalendi codes
    • Sandbox for webhooks
    Integrations
    • Manage your integrations
    • Connect Google Calendar with TuCalendi
    • Integrate Stripe to receive payments
    • IntegrateTuCalendi with Slack
    • Integrate Zoom in TuCalendi
    • Integrar TuCalendi with GoToMeeting
    • Integrate Microsoft Teams with TuCalendi
    • Integrate TuCalendi with Hubspot
    • TuCalendi and ClickUp Integration
    • Integrate Outlook Calendar with TuCalendi
    • Integrate Twilio with TuCalendi
    • Integrate iCloud Calendar with TuCalendi
    • How to get Live Paypal Client ID and Secret Key
    • Integrate PayPal to receive payments from TuCalendi
    • Integration with KlickTipp
    • Integrate Microsoft Exchange Calendar with TuCalendi
    • Integrate Mailchimp with TuCalendi
    • Integrating Mailbox.org with TuCalendi via CalDAV
    Online booking
    • Which channels can I use to receive online bookings?
    • How do I add the booking function to my website?
    • Booking appointments through Facebook
    • Use your Google Business Profile to reach new customers
    • Sharing events link
    • Pre-populate invitee information on the booking page
    • How to integrate TuCalendi into a website
    • Embed TuCalendi widget as a button
    • Button designer
    • How to share single-use event links
    Email and notifications
    • Can I configure my email in the notifications sent from TuCalendi?
    • Setting up Gmail to send TuCalendi notifications
    • Set up Microsoft email accounts to send TuCalendi booking notifications
    • Setting up confirmation templates
    • Change date format in confirmation template
    • Include cancel link in confirmation templates
    • What are replacement tags in TuCalendi email templates?
    • Which are the replacement tags?
    • Reminder template configuration
    • Changing date format in reminder templates
    • Add images to email templates
    • How to set up your Twilio account
    • SMS confirmation setting
    • SMS reminder setting
    • Include reprogramming link in confirmation templates
    • Customizing cancellation templates
    • Cancellation SMS settings
    • Include link to video room in confirmation templates
    • Use the replacement tag with your customer's the local time in booking notifications
    • Setting up the reschedule templates
    • Creating a follow up template
    • Add double opt-in link in confirmation templates
    • Use the correct customer name replacement tag
    • Date and time substitution tags for rescheduling templates
    Widget
    • What is the TuCalendi Widget?
    • Widget appearance
    • Set Widget colors
    • Widget borders and shadows
    • Remove TuCalendi logo from widget
    • Date and time format
    • Widget language
    • Input identifier
    • Select the starting day of the week
    • Show disabled hours in the calendar
    • Show profile image in events
    • Choose the position of the currency symbol in payment events
    • Allow language selection in the widget
    • Show the left column of the widget
    Surveys
    • What are TuCalendi surveys?
    • Adding a free text field in the survey
    • Add radio button field in a survey
    • Add a multiple choice field in a survey
    • Including an information field in a survey
    • How can I use the discount coupons?
    • Can I create multiple coupons for the same event or calendar?
    • How to create a coupon?
    • How to associate a coupon to a survey?
    • How to request a coupon from my online calendar?
    • Adding extra time to a booking from the survey
    • Add an extra amount to be charged on the booking
    • Assign a user from the survey
    • What are intelligent surveys with routing?
    • How to duplicate a survey
    • Creating an intelligent survey with routing
    • Appearance of the smart survey widget
    • Translation of surveys
    Billing
    • How can I cancel my subscription?
    • When do I get charged for my subscription?
    • How can I upgrade my subscription?
    • How can I change the credit card associated with my subscription payment?
    • How to get my subscription payment invoice
    • What can I do if I need more users for my team?
    • What are TuCalendi codes?
    • How to buy TuCalendi codes?
    • How to add my data to my subscription invoices
    • Upgrade from Monthly Pro Plan to Annual Pro Plan
    • What are TuCalendi extras for your account?
    • Adding extras to a subscription
    • How to cancel the extras I have added to my account
    • Modify the subscription of added extras
    • Download invoices for extras subscriptions
    Work teams
    • TuCalendi for work teams
    • How can I add members to my team
    • Work teams: Collective mode
    • Work teams: Round Robin mode
    • User priority for Round Robin mode
    • Work schedules for users with Round Robin mode
    • How to set standard working hours for a user
    • Synchronization for a Round Robin mode user with Google Calendar
    • Synchronize Microsoft 365 calendar to an assigned user in Round Robin
    • Connecting a user in Round Robin mode to the video platform
    Flows
    • Switch/Migrate to flows
    • What are workflows?
    • Where can I change the questions on the booking form?
    • How to create flows for forms
    • External ID in form fields
    • Assigning events to a form flow
    • How to translate form fields?
    • Why aren't the notifications I created being sent?
    • How to create a workflow
    • Add multiple triggers in a workflow
    • How to assign events to a workflow
    • How to duplicate a workflow
    • Editing an existing workflow
    • How to delete a workflow
    • Include sending SMS in a workflow
    • How to send webhook from a workflow
    • Adding follow up to a workflow
    • Event with double opt-in
    • Creating the flow for double Opt-in
    • How to create a flow of terms and conditions
    • Adding SMS reminders in a workflow
    • Format of the text fields of the forms
    • How to add hidden fields to forms
    Permission system
    • The TuCalendi role and permissions system
    • Activate the role system
    • Adding users to system groups
    • Creating custom groups
    • Giving permissions to users of custom groups
    Booking pages
    • Creating the domain for your booking page
    • Adding a CNAME record to your domain's DNS records
    • What happens to the SSL certificate for my booking page?
    • Add booking pages
    • Basic settings
    • Select the calendar or event you want to display on the booking page.
    • Choose the template for your booking page
    • Advanced options
    • Set up the booking page on the main domain
    • Enable show booking page
    • Adding content to the booking pages
    • Profile information on booking page
    • Customize the content and titles on the booking pages
    Key concepts
    • What is a calendar?
    • What is an event?
    • TuCalendi account owner
    • Guest users on TuCalendi
    • End users or customers
    • Time zones
    Users and staff
    • Add users to your account
    • Invite an existing TuCalendi user to your account
    • Remove guest users from your account
    App
    • Downloading our app
    • Checking my meetings and appointments
    • How to get into the details of an event
    • How to cancel or reschedule a meeting
    • Push notifications
    More features
    • Include a note at the end of a meeting
    • Knowing the exact time duration of a meeting in Zoom
    Affiliate program
    • What are Affiliate Links and how to use them with TuCalendi?
    MarketPlace
    • Specifies the title and description of the marketplace entry
    • How to publish your booking page on the marketplace
    • Add the image for the marketplace entry
    • Choose the categories in which you want to appear in the marketplace
    • Choosing the languages in which you offer your services
    • Select where the meeting will take place
    Modules
    • Contacts
    Analytics
    • More booking data and trends
    • TuCalendi Analytics
    • Accessing TuCalendi Analytics
    • General booking data
    • User metrics
    • Exclude event from analytics

    Push notifications

    A push notification is a way of communicating messages and information to users without their request. Most commonly received on cell phones, they can exist on any device.

    Push notifications are not a new concept, but in recent years, with the advent of mobile technology, they have revolutionized the way of communicating with end users. Much of the success of push notifications can be found in the fact that the recipient does not have to be using the application to receive a notification with certain information.

    TuCalendi App uses this technology to keep you informed of the reservations that your customers or potential customers have made from your online calendar, without you having to be aware of logging into the App or accessing the Tucalendi Dashboard to check the new reservations you have received.

    Push notification

    Clicking on the push notification received will take you to the booking details.


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