Key Concepts in TuCalendi 3.0: CNAME, Subdomains, and Multiple Brands

TuCalendi 3.0 features a new structure designed to offer greater flexibility to companies, teams, and organizations that need to manage different brands, services, or business units from a single account.

In another tutorial, we already explained what the new meetfy.me domain is. In this article, we’ll look at other important concepts to keep in mind after migration, especially if you use custom domains, work with multiple brands, or want to maintain a distinct visual identity for each one. 

1. What is a CNAME in TuCalendi

A CNAME allows you to use your own domain or subdomain to display your public TuCalendi pages with a custom address. Instead of using only a meetfy.me subdomain, you can set up your own address, for example:

reservations.yourcompany.com

This way, your customers can access your booking pages, hubs, or surveys from a domain that belongs to your brand.

This type of configuration usually requires access to the provider where you manage your company’s domain. If you don’t know where it’s managed, check with your technical team, web provider, or the company that manages your domain.

2. What’s new with CNAME in TuCalendi 3.0

In the previous version of TuCalendi, the CNAME record was primarily intended for booking pages. In TuCalendi 3.0, this feature is more extensive and can be applied to various public elements of the account, such as hubs, meeting types, booking pages, and surveys.

This allows a brand to maintain a more consistent presence across all points where the customer interacts with TuCalendi.

Thanks to this change, TuCalendi 3.0 offers a higher level of customization for companies that need to maintain brand identity throughout the booking process.

3. Which elements can use CNAME in TuCalendi 3.0

In TuCalendi 3.0, CNAME can be applied to various public elements, depending on the plan purchased and the account settings.

This is especially useful when a company wants the end user to perceive the entire process as part of the same brand, from the initial link to the booking or survey.

4. Availability by plan

The CNAME feature is not included in all plans. In TuCalendi 3.0, CNAME is available starting with the Pro Plan or higher.

The Basic Plan, which is completely free, does not include the CNAME feature. Basic Plan users can use the meetfy.me subdomain structure, but they will not be able to connect a custom domain via CNAME.

To access advanced options such as multi-brand, multi-domain, or multiple CNAMEs, TuCalendi offers customized pricing based on each specific case within the Enterprise Plan. You can view general information on the TuCalendi pricing page and request a custom plan via the contact page.

5. A single account can have multiple subdomains and multiple CNAMEs

One of the key advantages of the new TuCalendi 3.0 structure is that a single account can work with one or more subdomains and also with multiple CNAMEs.

This is designed for companies that manage different brands, business lines, departments, or projects from a single location. In these cases, the TuCalendi team can prepare a customized proposal within the Enterprise Plan, tailored to the specific needs of each organization.

For example, a company could have several brands, and each of them could use its own public identity within TuCalendi.

This way, the company can centralize management in a single TuCalendi account while keeping each brand’s public identity separate.

6. Brand identity, logo, and favicon

In addition to the domain or subdomain, TuCalendi 3.0 allows you to better manage the visual identity associated with each brand. This means that each brand can use its own identity, its own logo, and its own favicon.

This structure is useful when a single company needs to offer differentiated experiences for its customers without having to create completely separate accounts for each brand.

This approach offers greater control and a more professional presentation when managing multiple brands from a single organization.

7. When this new structure can be useful

The new structure of TuCalendi 3.0 is especially useful for companies that do not want to separate internal management but do need to differentiate the public experience of each brand.

In all these cases, the goal is the same: to manage everything from a centralized location, while offering a more personalized and consistent experience for each brand or business line.

Summary

TuCalendi 3.0 offers a more flexible structure for companies that need to customize their public presence and manage multiple brands from a single account.